Class Booking Terms and Conditions
Greenvale Leisure Centre operates a "No Show Sanction" on class bookings.
If you book a class and fail to attend, our system will automatically start a 30 day "No Show Sanction" You can still book other classes after failing to attend for the first time however; if you book another class during that 30 day "No Show Sanction" period and fail to attend this second class, the system will automatically block you from booking anymore classes online or at a kiosk for 30 days.
You may still book with the receptionists in person.
This is to make the class booking system fair for all members wishing to participate in classes as a considerable number of members are booking classes then failing to attend.
Class cancellations can be made online, at a kiosk or via the reception, so, if you are unable to attend a class please, as a courtesy to other members who may wish to attend, cancel the class as soon as possible.
If you are checking in via the kiosk, please ensure you select the class you are attending, click 'Show Up' and print your receipt for that class.
Thank you for your cooperation.